Last updated: 19th September 2025

This Privacy Policy explains how Dynamic Environments Group Ltd (“DEG”, “we”, “our”, “us”) collects, uses, and protects your personal data when you visit our website [insert domain name], use our services, or otherwise interact with us.

We are committed to safeguarding your privacy and complying with applicable data protection laws, including the UK GDPR, the EU GDPR, the Data Protection Act 2018, and other international standards where relevant.

Company details

Dynamic Environments Group Ltd
Company number: 08909980
Registered in England & Wales
Registered office: Level 5a Maple House, 149 Tottenham Court Road, London, United Kingdom, W1T 7NF
Status: Active, incorporated on 25 February 2014
Previous name: Lighting Design Collective Ltd (until 24 April 2018)
Nature of business (SIC): 82990 – Other business support service activities not elsewhere classified

1. What information we collect

We may collect and process the following types of personal data:

• Information you provide directly: such as your name, email address, phone number, job title, company name, or other details when you contact us, subscribe to updates, or request services.
• Technical information: such as IP address, browser type, operating system, device information, and referring/exit pages.
• Usage data: details of how you use our website, pages visited, and interactions (via cookies and analytics tools — see our [Cookie Policy]([insert link])).
• Business correspondence: if you engage with us as a client, partner, or supplier, we may hold records of your communications, proposals, contracts, and invoices.

We do not knowingly collect data from children under 16.

2. How we use your information

We use your personal data to:

• Provide and manage our services.
• Respond to enquiries and communications.
• Improve our website and user experience.
• Meet contractual obligations with clients and partners.
• Send relevant updates, if you have opted in.
• Comply with legal or regulatory requirements.

We will only use your data where we have a lawful basis to do so, such as your consent, legitimate interest, contractual necessity, or legal obligation.

3. Sharing your information

We do not sell or rent your personal data. We may share your information with:

• Service providers that support our operations (e.g., IT, hosting, analytics, communications tools).
• Professional advisers (e.g., legal, tax, or auditors).
• Authorities or regulators where required by law or to protect our rights.

Where third parties process data on our behalf, we ensure appropriate contracts and safeguards are in place.

4. International transfers

If we transfer your personal data outside the UK or the European Economic Area (EEA), we will ensure it is protected by appropriate safeguards such as adequacy decisions, contractual clauses, or other lawful mechanisms.

5. Data retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, regulatory, or contractual requirements.

For example:

• Enquiries: typically kept for 12 months.
• Client records: retained for the duration of the engagement and relevant legal limitation periods.
• Financial records: retained for at least 6 years, as required under UK law.

6. Your rights

Under UK GDPR, EU GDPR, and applicable international laws, you have rights over your personal data, including:

• The right to access the data we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your data.
• The right to restrict processing in certain cases.
• The right to object to processing based on legitimate interests.
• The right to data portability.
• The right to withdraw consent at any time (where processing is based on consent).
• The right to lodge a complaint with the Information Commissioner’s Office (ICO) or another relevant regulator.

7. Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. While we take security seriously, no transmission over the internet is 100% secure, so we cannot guarantee absolute security.

8. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites, and we encourage you to review their privacy policies.

9. Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

10. Contact us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Dynamic Environments Group Ltd
Level 5a Maple House
149 Tottenham Court Road
London
W1T 7NF
United Kingdom

‍
Phone: 0203 286 9665

‍